Quality · 1 of 7 services
Compliance retainer
Monthly readiness, a named consultant on call.
Monthly · Named consultant · Cancel on 30 days
What the retainer covers.
Most citations are not caused by a hard question. They are caused by a small task that nobody owned between surveys. A retainer puts a named person on those tasks every month, so readiness is a steady state rather than a six-week scramble before a date on the calendar.
- A named consultant, reachable the same business day for questions
- A monthly readiness review against your accrediting body checklist
- A running findings log, with an owner and a date on every open item
- Document review as procedures change, in your own format
- A written readiness summary each quarter for your director and board
- Survey support when a surveyor arrives unannounced
What the monthly review looks at
Six areas, every month.
Personnel and competency
New hires qualified, assessments current.
Proficiency testing
Enrollment, results and corrective action.
Quality control
Out-of-range events closed with documentation.
Procedures and document control
Current versions signed and in use.
Equipment and maintenance
Records complete for every analyzer.
Corrective action
Open findings from the last review.
The engagement
A baseline review first, then a fixed monthly rhythm.
Baseline review
Month 1
Findings and plan
Month 1
Monthly cadence
Ongoing
Quarterly summary
Every quarter
Before you engage
Price: monthly fee, set by laboratory size and complexity.
Lead: a named consultant, assigned at the start and named in your agreement.
How it starts: a 20-minute call, then a written scope and fee before any work begins.
Questions
Is this a replacement for our quality manager?
No. It is a second set of eyes and a standing escalation point. Laboratories with no quality manager use it to cover the role until they hire one.
What if we are already accredited and stable?
Then the review is short and the value is the record it leaves behind. Most citations trace back to a lapse nobody was watching for.
Can we pause it?
Yes. Thirty days notice, no penalty.
Cited on this page
- 42 CFR Part 493 (ecfr.gov)
- CMS State Operations Manual, Appendix C (cms.gov)
Citations link to the official text. Nothing here replaces the current checklist issued by your accrediting body, and we read that checklist with you rather than in place of you.
Stop preparing in bursts.
Twenty minutes, then a written scope. Nothing starts until you sign it.