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Revenue · 1 of 7 services

Revenue cycle management

Denials down, clean claims up.

Revenue cycle management at a client laboratory

Assessment or ongoing · Denials, coding, collections · Your systems

What you receive.

Denials are usually written off as a billing problem. Most of them start at order entry, before a claim exists. Fixing the front end is cheaper than appealing, and it is the part a billing vendor cannot fix for you.

  • A denial analysis by payer, by code and by reason, with the dollars attached
  • A clean claim rate baseline and the specific edits that move it
  • Coding review against your test menu and current payer policy
  • A front-end fix list, because most denials start at order entry
  • A collections and appeals workflow your staff can run
  • Monthly reporting on the measures that changed

Where the money leaks

Six places we look first.

Order entry

Missing diagnosis, wrong payer, no authorization.

Coding

Panels, modifiers, and codes that changed this year.

Medical necessity

Coverage policy applied before the test runs.

Claim edits

What the clearinghouse catches and what it does not.

Denials and appeals

Worked, tracked, and closed rather than written off.

Patient balances

Estimates, statements, and the write-off rule.

The engagement

Assessment first, then a fix list with owners and dates.

01

Data and access

Week 1

02

Assessment

Weeks 2 to 4

03

Fix list and owners

Week 5

04

Execution or handover

Week 6 onward

Before you engage

Price: fixed fee for the assessment. Ongoing work quoted monthly.

Lead: a named partner, in your proposal.

How it starts: a 20-minute call, then a written scope and fee before any work begins.

Questions

Do you take a percentage of collections?

No. Percentage fees push a billing partner toward the easy dollars. We charge a fee that does not change with what you collect.

Do you replace our billing company?

Not usually. We measure them, fix what sits upstream of them, and give you the language to hold them to a standard.

How far back do you look?

Twelve months of claims data if you have it. Patterns need a year to be visible.

Cited on this page

Citations link to the official text. Nothing here replaces the current checklist issued by your accrediting body, and we read that checklist with you rather than in place of you.

Find the dollars already earned.

Twenty minutes, then a written scope. Nothing starts until you sign it.